We Care Update: May 2020
I hope this note finds you well and healthy during this unique time.
We just wanted to let you know that the White Swan Inn is very concerned about the safety and well-being of our guests. In this rapidly changing environment we want to keep you informed of what we are doing and the changes we are making for the short term as we deal with this unprecedented situation.
Please reach out to me with any question or concerns that you may have. We look forward to seeing you.
Louis Kimball, General Manager
Our first priority is the safety of our guests and employees. We have increased our cleaning protocol to keep the hotel clean and protect everyone.
- We are using extra disinfection of all key surfaces in cleaning rooms after guests depart and
- Paying extra attention to high touch areas
- All employees wear face mask, fresh gloves and wash hands between rooms
- All public area surfaces disinfected periodically throughout the day
- No employees will be permitted to come to work if they have any flu-like symptoms
- Hand sanitizer is available in lobby area
- Daily housekeeping service has been changed to request basis
- We have an enclosed outdoor patio available for guest enjoyment
Temporary Changes to our Services
Although we wish we could continue business as normal some of our traditional amenities do not lend themselves to safe operating practices under the current restrictions. Effective immediately we are making the following changes:
- A breakfast basket will be delivered to your room daily
- Wine and nibbles will be delivered to your room each evening
- Del Popolo is available for take out service. Please see their website for hours of operation www.delpopolosf.com
- There is also many other great dining options available for takeout or delivery! order415.com
- Our Salon is available for private dining. Restrictions on the number of guests may apply and it must be reserved in advance
Cancellation Policy Update
We have a variety of reservation types we are working with each individual guest to come up with a solution to future reservations, change requests and cancellations. Please contact us directly if you need assistance with a future booking.
The property is available for a full buyout if your group would prefer privacy and exclusivity. Please contact LKIMBALL@PETITESWAN.COM for more information.